Razors and Blades – David Yarnold, ServiceMax
Service and product was applied by GE decades ago. This goes hand in hand with helping customers manage their businesses.
Leading Edge: Business & Operations Similar Videos
Value is Key – Jim Heppelmann, PTC
I share information if I get something in return. It's vital to understand the proposition.
An Explosion of Data – Brian Ballard, APX Labs
Human beings are still an integral part of the production environment. They can bring an outstanding new value to the production equation due to the proliferation of actionable data.
The Connected Yard – Michael Porter, Harvard Business School
Don't be satisfied with “this doesn't matter to me". It's not the stuff that matters. It's what the stuff allows customers to do.